See what our wonderful customers have to say about our dealership
Maybe not ALL Volkswagen lovers are born into the brand like this cute lil’ man is! But they are introduced to world renowned German engineering from the satisifed customers who love Volkswagen’s reputation for safety, reliability and quality worksmanship! (Baby Lennox’s parents have purchased their 4th Volkswagen from Downtown Volkswagen!)
See below for some quotes from Downtown Volkswagen’s Satisfied customers!
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I was already sold sold sold on purchasing a new volkswagon as my daughter who already owns a volkswagon rants and raves about the excellent service she receives each and every time she visits DownTown Volkswagon here in Thunder Bay Ont. ! Boy was she right, from the very first minute we arrived we were greeted and all the staff were friendly, curious and helpful . They truly went above and beyond my expectations! Marty Hill the salesman I felt with was excellent ! He was friendly , easy to talk to and very knowledgeable. Staff also informed me should I have any questions to feel free to come back and ask and they would be glad to assist me . The staff at DownTown Volkswagon Thunder Bay gets a high five from me! Did I tell you how much I love my new Tiguan! What a fantastic ride! Good Job Volkswagon Canada! – Terrance M.
The entire purchase experience was beyond outstanding. Everyone we worked with at Downtown VW exhibited honesty, trust and integrity and made our sizable investment in our dream vehicle a smooth and fun experience. We feel like family when buying or having our VWs serviced from Downtown VW. I highly recommend this dealer and VW products to everyone and its the only automotive retailer we consider buying from in Thunder Bay. Marty, George, Lida and Bert are all exceptional brand ambassadors for VW. There is nothing to improve upon and in fact, they are a positive case study in exceptional client service. We’re loving our new Touareg. – Paul P.
Downtown Volkswagen in Thunder Bay is the best service I have ever experienced at a car dealership. I truly feel like a valued customer and the staff is always friendly and accommodating. – Tiffany M.
Great staff, very accommodating, and a pleasure to deal with. Took all the stress out of buying my first brand new car. – Tyler R.
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